Terms of service
The time we need to prepare an order for shipping varies from 1 to 3 days, however, we make an effort to ship your order as soon as possible. If during the process you are unsure if your order has been shipped, please feel free to contact us and we will be happy to assist you.
Returns & exchanges
Your satisfaction is important to us. We ask that you notify us prior to shipping any items back with a quick note on why you are unhappy with your purchase and we will guide you to next steps. Please click HERE to contact us. Please note that customized items cannot be returned or exchanged and we appreciate your understanding. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, we will assess the difference and will contact you with further instructions.
We are able to ship internationally, however, shipping cost will be confirmed once an order has been placed. Items must be paid in full prior to shipping and if actual shipping costs are lower than calculated value, a refund of the difference will be issued. If you are abroad and want more details, please click HERE to contact us.